Weebly: JotForms Not Scrolling

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    Brokercontracting
    Asked on June 30, 2020 at 08:58 PM

    My JotForm in my weebly site stopped scrolling to allow a form to be completed and submitted. Why did this all a sudden happen. 

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    Vick_W
    Answered on July 01, 2020 at 01:31 AM

    Hey there,

    Happy to help you today.

    I am able to see the same on your website. Can you please try using the iframe embed code instead? 

    1593581299screenshot.jpg.png

    Looking forward to your reply.

    Thanks.

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    Brokercontracting
    Answered on July 01, 2020 at 08:54 AM

    Besides the iframe embed is there going to be a fix for this? I have over 100 jotforms embedded in my website. This problem just happen. do you know why?

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    Anita_K
    Answered on July 01, 2020 at 10:14 AM

    Hi,

    I apologize for the inconvenience. I have checked the link provided and it seems like the "scroll" property is set to "no" which prevents the form from scrolling properly:

    If you do not want to re-embed your forms, you can just find this part in the currently embedded code and replace "no" with "yes". That should fix the issue.

    Please give it a go and let us know if you need further assistance.

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    Anita_K
    Answered on July 01, 2020 at 10:27 AM

    Hi,

    please disregard my previous message. I was able to recreate this issue on our weebly test site so I will forward this to our developer team.

    We will notify you here as soon as we know more.