What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't my form showing up?

    Asked by RunwayWheels on July 11, 2013 at 12:27 PM

    My form works on the website when viewed from a computer, it also used to show up when I would visit the exact same page via my iphone or droid.  However now, when I load the website page containing the form on my iphone it does not load the form nor the page in its entirety. It shows on droid, but the form will not let me upload images as it did in the past.

    Page URL:
    http://runwaywheels.com/pages/sell

    same page
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    JotForm Support

    Answered by Mike_T on July 11, 2013 at 02:57 PM

    Thank you for contacting us.

    Is this issue already solved? Your web page with form seems to be fine on the mobile devices.

    If the issue still persists, please provide us with the information about iOS version on your iPhone. We will do our best to help.

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    Answered by RunwayWheels on July 24, 2013 at 02:10 PM

    I had to change the forms embed code from script to iframe.  Thank you for responding, it works fine now.