What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notification

    Asked by Kristen on July 11, 2013 at 05:04 PM



    You helped me earlier this week to remove a few of my email addresses from the bounce list.  I have a few more I think may not be working




    Thank you!

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    Answered by pinoytech on July 11, 2013 at 07:26 PM


    This email addresses is not in our bounce list upon checking.

    Current Server: /var/log/jotform/amazonSES.log:[11/Jul/2013:15:00:56 -0400] 31915194106956 AmazonSES Sent email to CRTManagement@airrosti.com - MessageID:0000013fcf1b8c46-fb05aac9-3750-4a05-a5eb-8c844c92eb2a-000000 - RequestId:37910d92-ea5c-11e2-b4d1-abb97fe752d7

    If you need further assistance, please let us know.

    Than kyou!