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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File size not displaying on IE when using multiple file upload tool

    Asked by NEXONBOOK on July 11, 2013 at 06:18 PM


    IE can't do multi file upload and show file size.

    I have asked before and get an reply  it's browser problem.


    So how can I get the total file size of the user uploaded when before upload or on thanks page.

    I would like to use the total file size for service price to show the user immidiately.

    Is there anyway to get the total file size?

    Hope your quick reply, thanks.


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    JotForm Support

    Answered by EltonCris on July 11, 2013 at 10:02 PM


    You should probably try using updated browsers like Firefox or Chrome or you can advise your form users to use these browsers. They are more capable to handle this feature. Unfortunately, IE browsers doesn't support File API that's why file informations can't be retrieved and displayed on the multiple file upload tool. In short, this is an IE browser limitation.

    Thank you!