File size not displaying on IE when using multiple file upload tool

  • Profile Image
    NEXONBOOK
    Asked on July 11, 2013 at 06:18 PM

    Hello,

    IE can't do multi file upload and show file size.

    I have asked before and get an reply  it's browser problem.

     

    So how can I get the total file size of the user uploaded when before upload or on thanks page.

    I would like to use the total file size for service price to show the user immidiately.

    Is there anyway to get the total file size?

    Hope your quick reply, thanks.

     

  • Profile Image
    EltonCris
    Answered on July 11, 2013 at 10:02 PM

    Hi,

    You should probably try using updated browsers like Firefox or Chrome or you can advise your form users to use these browsers. They are more capable to handle this feature. Unfortunately, IE browsers doesn't support File API that's why file informations can't be retrieved and displayed on the multiple file upload tool. In short, this is an IE browser limitation.

    Thank you!