Background image doesnt display

  • tomhebdige
    Asked on July 3, 2020 at 11:46 AM

    hi ive added an image background on my form but its not displaying online, its desplays on the jotform as im builing in but not the live version or the preview???

  • Basil JotForm Support
    Replied on July 3, 2020 at 12:51 PM

    Hi,

    Thank you for contacting us.

    I am accessing your form and I am able to see the image in both the live version and in the preview.

    1593795055livel Screenshot 10

    Could you try clearing your cache/cookies and checking the page once again?

    Let us know if you face any further issues.

  • tomhebdige
    Replied on July 3, 2020 at 1:28 PM
    Just tried it on mobile and it’s there so maybe was a catcher issue
    Thanks
    ...
  • VincentJay
    Replied on July 3, 2020 at 2:45 PM

    Is the issue resolved? If yes, please ignore this reply.

    If no, I tried viewing the form using my android phone and it is working fine. May we know what mobile device and internet browser you're using so we can try to replicate it?