What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Upload directory isn't writable

    Asked by druckzilla on July 12, 2013 at 06:11 AM

    Dear Ladies, Dear Sir.

    Suddenly there are problems with our upload-option.

    Yesterday everything was well and today occurs error: "Server error. Upload directory isn't writable."

    What can be the reason?


    We do business with your service, pleas help us urgent.


    Looking forward for your reply.

    With best regards



  • Profile Image
    JotForm Support

    Answered by EltonCris on July 12, 2013 at 08:22 AM

    Hi André,

    Is it happening on your "Dropbox-Datei-Upload" form?

    I have tested that form here and it seems to work fine. I was able to submit files without any errors.

    Here's my test: http://screencast.com/t/enYZPTcxMBGo

    I have also cleared your form cache here, we'd apprecaite if you could retest it on your end now.


  • Profile Image

    Answered by druckzilla on July 12, 2013 at 08:34 AM

    Hi EltonCris.

    Thank your for your fast reply.

    Now it works again.

    Maybe temporary problem?


    Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on July 12, 2013 at 09:25 AM


    Great to know! Yes, maybe just a caching delay from your form submissions. Let us know if you'll find any issues again. We'll be here to help.