Account suspended

  • Ryan Cooper
    Asked on July 5, 2020 at 11:14 AM

    please help me reopen my account

  • David JotForm Support Manager
    Replied on July 5, 2020 at 12:03 PM

    Thank you for contacting us. Your account has been suspended due to violation of our terms: https://www.jotform.com/terms/

    "Phishing. You agree that JotForm Inc. may terminate your JotForm Service immediately if a form’s purpose is found to be deceptively obtaining, for example: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    Your form(201754165373152) is asking for social security numbers, and banking information:

    1593964989bankaccount Screenshot 10

    If you agree to have these fields deleted, we can reactivate your account.

  • Efraim Cooper
    Replied on July 5, 2020 at 1:17 PM

    I do agree to have that removed. 

  • Flavio_A
    Replied on July 5, 2020 at 2:49 PM

    Hi Ryan

    As requested, I have removed the offending fields and reactivated your account.

    Please let us know should you have any question.