Locked Account due to many failed login attempts.

  • Peter Petrov
    Asked on July 5, 2020 at 2:12 PM

    Hi,

    I get the message that my account has been locked out due to 5 failed login attempts. It then directs me to reset my password.

    I did reset the password, however even with the new password it still gives me the locked out message. How do I login?


    Thank you!

  • Amin JotForm Support
    Replied on July 5, 2020 at 5:09 PM

    Hi there, Peter!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Seems like your account has been locked up due to many failed login attempts.

    Kindly note that I've successfully flushed those attempts and reactivated your account. You may login now with no issues at all.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.