- ownlabelAsked on July 12, 2013 at 07:28 AM
I need the notification email we receive to have the customers email in the From: field.
I cannot change it from JotForm [email@example.com]
How do I do this?
This is a re-post of a comment on Setting up Email Notifications
- JotForm SupportWelvinAnswered on July 12, 2013 at 09:10 AM
We have removed the Sender Address option from the Email Wizard. You'll have to setup "Reply-to Email" to be the Email Field from your form so you'll see who submitted the form. Example:
So when you respond directly from your Email, the Reply-to will be used and you'll be able to send email respond to the one who sends the form.
If you'd like to use your own custom email address, you can do that with our new feature such as using the SMTP. Check this blog: https://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP.
Let us know if you need any further assistance.