What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't create new form

    Asked by diyamy on May 04, 2011 at 02:24 PM

    Thanks for your help with my previous question. Now I'm ready to create a new survey. When I click on "New Form," nothing happens. Do you think it's an issue of the fact that I'm using Safari?



    Amy Schroeder

    DIY Business Association


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    JotForm Support

    Answered by NeilVicente on May 04, 2011 at 08:25 PM


    Are you still experiencing this issue? Upon clicking New Form, a popup window with options should appear. If it fails to show, it might be possible that JavaScript is disabled in your browser.

    To enable JavaScript in Safari:

    1.  Open Safari. Click "Edit" and select "Preferences." The Preferences window will open.
    2.  Click the "Security" tab to display security settings.
    3.  Locate the entry named "Enable JavaScript." Click the box next to that entry to put a check mark there.
    4.  Close the Preferences window.

    Let us know how this works for you. We'll await your reply. Thank you.