What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thanks for using JotForm!
Since you've paid directly via Paypal, what we can suggest is to wait until your next renewal period so you can re-upgrade using another payment method. We can't do a switch on our end since your payment wasn't processed by our payment gateway, BlueSnap (formerly Plimus) and FastSpring. Or, you can also cancel your subscription in your Paypal account then wait until August 4th (your renewal period) and then re-upgrade with CC payment method. You can always do that in our Pricing page.
Let us know if you have further questions. Thank you!