What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Which address do I use for notifications and auto responders?

    Asked by JobChitChat on July 13, 2013 at 09:37 AM

    Good morning, now that everything appears to be fixed with the email system, I noticed that there are three options available: noreply@jotform.com, noreply@formresponse.com and the option to add an email.  I have a few forms, and before I start changing everything around, which email option is recommended for what types of scenarios?

    Thank you in advance!

    Matt

    JotForm email noreply
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    JotForm Support

    Answered by KadeJM on July 13, 2013 at 11:23 AM

    Hi Matt, yes that we correct that we've been taking necessary steps to resolve the ongoing email issues. The noreply@jotform.com is the normal one used. For people who want to use whitelabel noreply address we added noreply@formresponse.com as an extra option.

    To give you a better idea of it, i've included some Image Examples below...

     

    Here are some the differences for the Email Notifications:  (All are from Gmail)

     

     

    And Here are some differences for the AutoResponders: