Which address do I use for notifications and auto responders?

  • Profile Image
    Asked on July 13, 2013 at 09:37 AM

    Good morning, now that everything appears to be fixed with the email system, I noticed that there are three options available: noreply@jotform.com, noreply@formresponse.com and the option to add an email.  I have a few forms, and before I start changing everything around, which email option is recommended for what types of scenarios?

    Thank you in advance!


  • Profile Image
    Answered on July 13, 2013 at 11:23 AM

    Hi Matt, yes that we correct that we've been taking necessary steps to resolve the ongoing email issues. The noreply@jotform.com is the normal one used. For people who want to use whitelabel noreply address we added noreply@formresponse.com as an extra option.

    To give you a better idea of it, i've included some Image Examples below...


    Here are some the differences for the Email Notifications:  (All are from Gmail)



    And Here are some differences for the AutoResponders: