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MeryamMzoughiAsked on July 9, 2020 at 10:31 AM
When people try to submit the survey, It shows this error even when they have completed the information.
& when they click on go back all the information filled is blank & they need to start again.
I want the information to be saved in case of any errors
Please help me sort this
Page URL: https://form.jotform.com/201681605455050 -
Amjad_AReplied on July 9, 2020 at 11:42 AM
Hi there,
Thank you for contacting Support.
I have tested your survey form and I wasn't able to replicate the issue you are having. Below is the screenshot of a successful submission.
I would recommend clearing your browser cache and try again. If the issue persists please let us know with the details of the version of your browser and OS.
We would be looking forward to hearing from you.