Error - Incomplete Values

  • MeryamMzoughi
    Asked on July 9, 2020 at 10:31 AM

    When people try to submit the survey, It shows this error even when they have completed the information. 

    & when they click on go back all the information filled is blank & they need to start again.

    I want the information to be saved in case of any errors

    Please help me sort this

    Jotform Thread 2439210 Screenshot
  • Amjad_A
    Replied on July 9, 2020 at 11:42 AM

    Hi there,

    Thank you for contacting Support.

    I have tested your survey form and I wasn't able to replicate the issue you are having. Below is the screenshot of a successful submission.

    1594309197Screenshot at Jul 09 20 37 56 Screenshot 10

    I would recommend clearing your browser cache and try again. If the issue persists please let us know with the details of the version of your browser and OS.

    We would be looking forward to hearing from you.