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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    MailChimp Integration not Working?

    Asked by borczdixon on July 15, 2013 at 10:27 AM

    Hi - 

    I am connecting my One Loudoun General Contact Form to my Mail Chimp account.  The API key is all set and the import goes OK - but the individual fields aren't displaying when I try to match up the fields using the MailChimp Integration Wizard.  After matching the first field, the rest of the fields disappear from the drop down and are not available to link.


    Page URL:

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    JotForm Support

    Answered by EltonCris on July 15, 2013 at 12:01 PM


    Make sure to have the correct fields in your mailchimp. Full Name, Email and Phone fields can be matched using normal text box on mailchimp. However, you have to use address field on mailchimp for the address field in your form.

    I cloned your form here and created these fields on my MailChimp Form, I can easily matched them on the integration wizard.

    MC Form

    Kindly make sure to have the correct field type so you can integrate them. Try to re-integrate your form once more. Thanks!

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    Answered by jimzaspelva on July 04, 2014 at 05:57 AM