- SewGoodcaAsked on July 15, 2013 at 04:10 PM
I prepared my form and emailed it to myself for a test and then I emailed it to one other person. I went to mail it a 3rd time and i was told I had reached my limit.
I am reading the free plan which I am under and it says there are 100 submissions allowed. There was also something about SSL (not sure what that is) and that was 10 submissions. I have clearly not met that even.
Also, are these limits per month? per lifetime?
Could you please explain?
- khrisellAnswered on July 15, 2013 at 05:22 PM
I can see that you haven't used any space and no over limit messages under your account.
The limit for submission, received payment and Secure submission is a monthly limit.
But for the storage, it is fixed.
If you have further question or inquiry, feel free to let us know.
- SewGoodcaAnswered on July 15, 2013 at 05:36 PM
Thanks for your response.
So I have clearly not reached my limit so why am I getting the message "oops you have reached your limit" and then it won't send?
- khrisellAnswered on July 15, 2013 at 05:41 PMHave you tried clearing your browser cache and cookies? Kindly clear those and if problem persists, kindly let us know so that I can further investigate. Thank you