What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I stop monthly fees?

    Asked by earnest37 on July 15, 2013 at 08:41 PM

    We no longer need to continue with the monthly service. We may continue this at a future date but wish to stop the monthly payment for now.

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    Answered by jeanettebmz on July 15, 2013 at 08:49 PM

    In order to stop monthly fees please follow these steps:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.