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    Conditions are not working properly

    Asked by ultrakr on July 15, 2013 at 09:07 PM

    I want to make it so that if the "payment method" box is empty then below no options for packages or payment is shown. This much occurs. 

    However I keep trying to make the condition so that if "check" or "invoice" is click then the boxes directly below it show but not the authorize payment system.

    Same applies that when credit card is filled the other packages are not shown. Basically I have to do it this way because there is no shopping cart with jot form.

    Page URL:
    http://form.jotform.co/form/31909077217861

    payment method check credit card
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    Answered by khrisell on July 15, 2013 at 10:11 PM

    I have cloned your form and did some tests. The "if Payment method is empty then hide the option below" is working properly. I don't see any errors with that. May I ask what are you getting when you tick/untick that conditional logic? 

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    Answered by ultrakr on July 16, 2013 at 01:55 AM

    when I hit "check" then I do not want the authorize net part to appear and it does. same with invoice. i just want the next set of populated fields which are happyfeet shirt happyfeet ball.

    when i hit "credit card i want the authorize net to show but not the fields above.. does that explain it better? am i missing some sort of action in conditioning ?

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    JotForm Support

    Answered by Morian on July 16, 2013 at 02:08 AM

    Hi! Thanks for further clarification.

    There are conflicts in your conditions that is why it is not behaving the way you want it to.

    You need to delete the first condition and make another condition for credit card.

    Basically, your condition should look like this:

    May I also suggest that you use a radio button instead of check box for Payment Option so the user can only select one of the options.

    Let us know if you need further assistance. Thanks!

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    Answered by ultrakr on July 16, 2013 at 05:33 PM

    thanks ill give it a whirl