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atorielloAsked on July 11, 2020 at 6:04 PM
3rd try at resolving this - I have no idea what that screencast showed. The screenshot attached, and the one I sent before, is the document I downloaded that the client submitted. Doesn't contain all the text from the form. Can you please send me step by step instructions? I can't see what's happening from the screencast and it's moving too fast for me to follow along. Also, I'm not sure this has anything to do with email settings...
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Mike_G JotForm SupportReplied on July 11, 2020 at 10:47 PM
We would like to apologize for any inconvenience. I see that you are referring to the instructions provided by my colleague on this ticket.
https://www.jotform.com/answers/2443230
To meet your requirements, please refer to the step-by-step instructions and screenshots below.
You can copy the text from the Paragraph element in your form by doing the following.
Step 1: On the builder page, click and edit the Paragraph field
Step 2: Highlight the entire text, right-click on the text, then select Copy from the context menu.
Step 3: Go to the Settings tab, and on the EMAILS section, edit the email notification/autoresponder.
Step 4: Paste the texts you copied from the Paragraph element of your form to the Email Content of the email notification/autoresponder.
I hope this helps. If you have other questions or concerns, please do not hesitate to contact us again anytime.