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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form no longer linking to drop box

    Asked by irfan1001 on July 16, 2013 at 12:15 PM

    When I made the form initially it put results into drop box for me.


    Now it doesnt...


    Why could this be?

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    JotForm Support

    Answered by Welvin on July 16, 2013 at 01:20 PM


    Maybe because of the form caching. Please try to clear your forms cache by following this guide: How to Clear your Form Cache. If it still not working after doing this, I would suggest to re-establish the integration.