My Account - Section Tabs are Frozen

  • Profile Image
    Asked on July 16, 2013 at 02:08 PM

    I can get into my account page and see the tabs on the left - acoount, settings, etc. However when I click on one of the tabs, it highlights but nothing happens. Yes I did delete cookies and settings. Used 3 different browsers and 2 different computers and an ipad and iphone.  Nothing changes.  My account page opens, tabs on the left. When I click on them nothing happens.  Help please.  Unless this is resolved, I cannot sibscribe to any plan.

  • Profile Image
    Answered on July 16, 2013 at 03:01 PM


    I have forwarded this thread to our level 2 support/developers. Please stay tune for updates.

    Thanks for reporting

  • Profile Image
    Answered on July 16, 2013 at 06:11 PM

    The problem has been fixed now. We are very sorry for the troubles caused.

    Thank you for your patience in this matter.