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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Account - Section Tabs are Frozen

    Asked by ssiltus on July 16, 2013 at 02:08 PM

    I can get into my account page and see the tabs on the left - acoount, settings, etc. However when I click on one of the tabs, it highlights but nothing happens. Yes I did delete cookies and settings. Used 3 different browsers and 2 different computers and an ipad and iphone.  Nothing changes.  My account page opens, tabs on the left. When I click on them nothing happens.  Help please.  Unless this is resolved, I cannot sibscribe to any plan.

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    JotForm Support

    Answered by Welvin on July 16, 2013 at 03:01 PM


    I have forwarded this thread to our level 2 support/developers. Please stay tune for updates.

    Thanks for reporting

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    JotForm Support

    Answered by Mike_T on July 16, 2013 at 06:11 PM

    The problem has been fixed now. We are very sorry for the troubles caused.

    Thank you for your patience in this matter.