How to use the Show or hide condition

  • LWROBGYN
    Asked on July 14, 2020 at 3:06 PM

    When using the show/hide field.

    If: Do you have a fever

    State: Is equal to

    Value: Yes

    Do: Show

    Field: This is where I get stuck...… I cannot free type in there and the choices do not apply. I need it to say, "Please call the office to reschedule your appointment."


    Please advise what I'm doing wrong.

  • VincentJay
    Replied on July 14, 2020 at 7:44 PM

    Hi,

    Have you seen our complete guide on how to use the Show or Hide condition? If not, I suggest checking this first: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    I also cloned your form and I didn't find any conditions. Please complete the form and set the conditions by following this guide. After that, let us know if you need further help.

    Thank you!