What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Constant Contact Integration Has Stopped Working

    Asked by catskillfarms on July 17, 2013 at 09:48 AM

    I set up our form to submit contacts autmoatically to Constant Contact using the Jot Form integration tool. It was working great for about 2 months, then all of a sudden stopped. Can you tell me where and how I can fix or address this problem?

     

    The form is capturing the data in JotForm, but isn't sending it to CC.

     

     

    Thanks

     

    mark

    Page URL:
    http://www.thecatskillfarms.com/contact.php

    stopped working JotForm problem thanks tool
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    JotForm Support

    Answered by EltonCris on July 17, 2013 at 10:45 AM

    Hi Mark,

    Did you changed/update something in your form? This is one of the possible cause why it stops working. Another reason might be the connection between JotForm and Constant Contact. The best way to resolved this is to re-integrate your form to Constant Contact. This should fixed it. Simply remove the integration and re-integrate your form again to CC.

    Let us know if the problem still persist after that. Thanks!