- catskillfarmsAsked on July 17, 2013 at 09:48 AM
I set up our form to submit contacts autmoatically to Constant Contact using the Jot Form integration tool. It was working great for about 2 months, then all of a sudden stopped. Can you tell me where and how I can fix or address this problem?
The form is capturing the data in JotForm, but isn't sending it to CC.
- JotForm SupportEltonCrisAnswered on July 17, 2013 at 10:45 AM
Did you changed/update something in your form? This is one of the possible cause why it stops working. Another reason might be the connection between JotForm and Constant Contact. The best way to resolved this is to re-integrate your form to Constant Contact. This should fixed it. Simply remove the integration and re-integrate your form again to CC.
Let us know if the problem still persist after that. Thanks!