What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is the pricing retroactive?

    Asked by Jonathan Ober on July 17, 2013 at 01:40 PM

    I was just wondering if the pricing for your form plans go up if I exceed my current monthly allotment of submissions? I am not sure how many submissions to expect and if the forms are being used higher than the allotment I want to be sure I still receive the forms. Does the price just go to the next teir?

    Submissions next plans
  • Profile Image

    Answered by moonzkie on July 17, 2013 at 01:58 PM

    Hi,

    No, the price of the plan that you will subscribe at will not increase if you will exceed the monthly allotment for submissions. However, your account will be suspended for exceeding the limit, to prevent your account from getting suspended you can then upgrade your account to the next higher plan. 

    Thank you.