Is the pricing retroactive?

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    Jonathan Ober
    Asked on July 17, 2013 at 01:40 PM

    I was just wondering if the pricing for your form plans go up if I exceed my current monthly allotment of submissions? I am not sure how many submissions to expect and if the forms are being used higher than the allotment I want to be sure I still receive the forms. Does the price just go to the next teir?

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    moonzkie
    Answered on July 17, 2013 at 01:58 PM

    Hi,

    No, the price of the plan that you will subscribe at will not increase if you will exceed the monthly allotment for submissions. However, your account will be suspended for exceeding the limit, to prevent your account from getting suspended you can then upgrade your account to the next higher plan. 

    Thank you.