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    My conditions are not working.

    Asked by atrw on May 05, 2011 at 05:58 PM

    I have one question on my form, "What is your primary business activity?" This has a list of 20 or so responses. I set up about 15 conditions from those answers that will direct the person to another question "Describe your business activity." I have previewed the form and when I cick on "Advertising" for example the question "Describe your business activity does not appear below it for some reason. Please tell me how I can fix this.

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    JotForm Support

    Answered by NeilVicente on May 06, 2011 at 05:21 PM


    Consolidate the conditions "SHOW Describe your primary business activity field" into one single condition by adding each of those rules into that single condition.

    For example:


    Keep on adding rules for each of the answers that should make your form show the "Describe your primary business activity" field.

    Of course, there is no need for the other conditions referencing the same field "Describe your primary business activity", so you need to delete them.

    Hopefully, that should make your condition work. Let me know if this solves your problem. If you have other questions, please contact us again. Thank you.