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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    informe con email propio

    Asked by Ezequiel on July 17, 2013 at 03:27 PM

    Hi,

    I would like that when I reported to my email that someone was subscribed from web form that subscription confirmation email I get from a company email propylene and not from JotForm.

    How should I do this?

     

    thanks

    Regards,

     

    Ezekiel

    email web form JotForm thanks
  • Profile Image
    JotForm Support

    Answered by Morian on July 17, 2013 at 03:49 PM

    Hi Ezekiel!

    I'm not quite sure I got your concern. Are you referring to notification email? Basically if I understood you correctly, you would like to receive an email whenever someone makes a submission from your form, right? If it is, we can help you set that up. You can also refer to our guide here.

    If not, we'd appreciate if you could provide us some more details on what you are trying to accomplish for us to be able to assist you better. Thanks! 

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    Answered by manzaform on July 17, 2013 at 04:02 PM
    Hi,When a person subscribes to my web form, the data coming into my email box, to perfect here.But that email me information from a JotForm mail is where I completed the fields shown in the form.This message comes dese JotForm account and shows the logo in JotForm or data fields. -
    MESSAGE ME WANT IS COME FROM A WEB ACCOUNT ASSOCIATED WITH, I HOPE BE CLEAR
    Thank you,
    Ezequiel
    Date: Wed, 17 Jul 2013 15:49:10 -0400
    To: ezequiel_sanchez@hotmail.com
    Subject: Re: informe con email propio
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    JotForm Support

    Answered by Morian on July 17, 2013 at 04:20 PM

    From what I understand, you want to edit the content of your Notification email and remove Jotform right?

    Just follow these steps:

    1.) Click on Setup & Embed, then click on Email Alerts

    2.) Click on your Notification Email

    3.) Click Switch to Text Mode to remove the default table that has the Jotform logo in it. You can edit the content of the email. If you notice in the toolbar of that as well, you can insert text or image of your company.

    After that, you can also click on Reply-to and Recipient Settings found below. You can then proceed to edit the Sender Email to noreply@formresponse.com instead of noreply@jotform.com

    Let us know if you need further assistance. Thanks!

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    Answered by manzaform on July 17, 2013 at 04:41 PM
    ok, this is clear, but the mail that comes to me with that information, I want to be ade my signature capture attachment to see how I get.This email I want to be that of my company, within the fields contains (already edited.) -
    Regards,Ezequiel
    Date: Wed, 17 Jul 2013 16:20:22 -0400
    To: ezequiel_sanchez@hotmail.com
    Subject: Re: informe con email propio
  • Profile Image
    JotForm Support

    Answered by Morian on July 17, 2013 at 05:21 PM

    Sorry, I'm not exactly sure what you mean by "I want to be ade my signature capture attachment to see how I get". Can you please clafify? Thanks!

  • Profile Image

    Answered by manzaform on July 17, 2013 at 05:35 PM
    attached image of what I speak.
    regards.
    Date: Wed, 17 Jul 2013 17:21:11 -0400
    To: ezequiel_sanchez@hotmail.com
    Subject: Re: informe con email propio
  • Profile Image

    Answered by EliezerN on July 17, 2013 at 07:30 PM

    Hello Ezequiel,

    Unfortunately, for some reason we are not able to see your image. Kindly try to resend it to understand what you are talking about.

    And please if you speak Spanish language and feel more comfortable speaking it, feel free to do it, we have the capable staff to assist you in Spanish language. And in that way we can understand better your need and we can help you better.

    Thanks.

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    Answered by manzaform on July 18, 2013 at 03:43 PM
    Hola,Gracias por ocuparse, explico lo que necesito en espal.creo un formulario de contacto para mi web, los datos que se completan desde este formulario llegan a mi email (form@dominio.com), el tema es que esos datos que llegan a mi email, vienen enviado desde la cuenta "noreply@jotform.com" o algo as entonces ac{a es lo que quiero cambiar, que ese en o notificaci{on lo haga el mismo mail que figura en mi web.se entiende?Es como que form@dominio.con , le notifica los datos completados a form@dominio.com (auto env el mail con datos del form completados)
    Espero axplicarme bien.Por si les sirve, dice algo de configurar SMTP de mi mail de dominio.
    SaludosEzequiel
    Date: Wed, 17 Jul 2013 19:30:24 -0400
    To: ezequiel_sanchez@hotmail.com
    Subject: Re: informe con email propio
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    Answered by EliezerN on July 18, 2013 at 05:54 PM

    Gracias por su respuesta.

    Ahora creo haber entendido su petición. Lo que usted no quiere es que las notificaciones que reciba de su formulario le lleguen con el email noreply@jotform.com como Email del Remitente, correcto? Y lo que quiere es que el Email del Remitente que aparezca en las notificaciones sea el mismo que fue ingresado en su formulario cuando éste fue llenado, es así? Espero haber entendido correctamente su petición.

    Si es de esa forma, la solución sería que usted añada un Email del Remitente ( Sender Email) aplicando el siguiente metodo:

    How to Use Mandrill to Send Emails from Your Own Email Address

    Luego de haber seguido los pasos de la guía haga una prueba para ver si dió resultado, o si no, no dude en contactarnos. 

    Epero esto ayude.

    Gracias.

     

     

  • Profile Image

    Answered by manzaform on July 18, 2013 at 07:42 PM
    Sii, era esto!! perd quiz mi Inlg no es el mejor.
    Muchas gracias, muy eficiente su soporte!
    Saludos,Ezequiel
    Date: Thu, 18 Jul 2013 17:54:25 -0400
    To: ezequiel_sanchez@hotmail.com
    Subject: Re: informe con email propio
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    Answered by EliezerN on July 18, 2013 at 07:53 PM

    Nos alegra mucho saber que su problema se ha resuelto.

    Si alguna otra pregunta surge no dude en contactar nos y será un placer para nosotros atenderle.

    Siga disfrutando de los servicios de Jotform.

    Gracias y buen dia Ezequiel.