What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is not working properly

    Asked by BMM365 on July 18, 2013 at 05:15 AM

    Hi I ust tried one of the forms on my new site (still being edited, so it hasnt got the correct domain name yet) but it is only displaying the "Back button" re page breaks on the first page of the form??


    Thanks David

    Page URL:

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    JotForm Support

    Answered by Morian on July 18, 2013 at 06:25 AM

    Hi David!

    I checked you form and it seems to be working fine on my end. The "Back" button does not appear on the first page and I'm able to click through the next and back button in the succeeding pages.

    You can try clearing your browser's cache and relaunch Jotform if the problem persists. We also recommend that you embed the form using an iframe on the site that you are building. Thanks!

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    Answered by BMM365 on July 18, 2013 at 07:07 AM
    Hi Morian, it wasnt working on the actial site for some reason? I have changed it to javascript (iframe had a scrolling bar on the right?) and it seems to be ok..

    Thanks David

    Date: Thu, 18 Jul 2013 06:25:58 -0400
    To: businessmoneymatters@live.co.uk
    Subject: Re: Form is not working properly