My 'Registration' jotform is not showing TOTAL

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    Matt Maluchnik
    Asked on July 18, 2013 at 08:23 AM

    I have a jotform that is being used at for teams to register.  As a team is filling out the jotform it is not figuring/showing the TOTAL on it before the team hits SUBMIT.  No matter what options are selected it keeps showing $0.00 as the TOTAL.

    Note: This only happens when I have a COUPON option.  When I take the COUPON option off, it totals as it goes.  I need to have a coupon option though.  Can you help me figure this out?


    Thank you!


    Username: cheerforacure

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    Answered on July 18, 2013 at 09:23 AM

    Hi Matt,

    Sorry for the inconvenience that may have caused. As I've check your form on stand alone, I wasn't able to replicate the issue. However, when I check your website where your form embedded, I was able to reproduce the issue.

    Can you please try to re-embed your form code into your website using iFrame method if that fixed the issue or not?

    Thank you!