What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I get total to includ options on registration?

    Asked by RYVAADMIN on July 18, 2013 at 12:44 PM

    Thought I had it set up to be $45 for a returning player and then add $5, $10, or $15 depending on the options for ball and T-shirt added. Total on registration form page changes but at check out still just show $45 to be charged.

    Page URL:
    http://www.rochesteryouthvolleyball.org/volleytotsSpring2013.html

    Screenshot
    registration form check
  • Profile Image
    JotForm Support

    Answered by KadeJM on July 18, 2013 at 02:41 PM

    Hello, I've taken a look at your form and I was able to replicate the same issue even after the form showing the price being $50.00 with Returning Player & New T-Shirt but then it showed as $45.00 without the added $5.00 charge. I tested this on a dual-purchase for a new PayPal Form I created but it did bake the same results as the problem you are having. So I then checked on your form and realized you only have it set to display a " Single Product " and I believe this is the cause of your problem. You need to change it to Multiple Products instead to fix this.

    Please let us know if you are still having trouble with this.