What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Error in E-Mail validation

    Asked by Jonas on May 06, 2011 at 07:04 AM
  • Profile Image

    Answered by JonasDoebertin on May 06, 2011 at 07:07 AM

    For some reason, my post text is not showing up, so here it goes again:

    Consider the following email address: peter@müller.de
    This is, since the .de tld supports umlauts, a valid email address, but the form says it is not.

    I think this should be fixed.

    Greets Jonas

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 06, 2011 at 10:42 PM

    Hi Jonas,

    First off, I'd like to apologize for this inconvenience. As a matter of fact, it is not the .de tld that is causing the 'invalidation' but rather the german character [ü]. I have submitted a ticket for this issue and hopefully our development team fixes this the soonest time possible. I cannot promise a lead time though as to when this will be fixed.

    We'll notify you of updates via this thread. Thank you for your patience. Please let us know if there's anything else you require assistance with.