What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are not being saved even though I hit the "save" icon.

    Asked by dweisenthal on July 18, 2013 at 07:02 PM

    My forms are not being saved even though I hit the "save" icon.



    This is a re-post of a comment on How to Save a Form

    My Forms icon saved
  • Profile Image
    JotForm Support

    Answered by Mike_T on July 18, 2013 at 07:31 PM

    We are sorry for any possible inconveniences caused.

    I have checked your account, but I was not able to find any issues.

    Could you please clear your browser cache and cookies, and then try it again? Additionally, you can clear form cache.

    If it does not help, please let us know.