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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I can't access my edit-form page - it tells me my email is wrong

    Asked by Michael Cullen on July 19, 2013 at 12:56 PM

    Hi there - firstly, I LOVE your survey building tool - really intuitive, with some sophisticated tools, and so much better than all the other so-called free surveys out there (surveymonkey etc). Thankyou!

    Now my problem - I created a form and was able to edit and refine it over various sessions via this URL

    http://www.jotform.com//?formID=31775062889871

    Now when I try to edit it, it asks for an email. I have tried my own email (although I don'actually remember entering my email when I first created the form) and also the email I specified was the one that completed forms should be sent to (editorial@i-escape.com) but neither works.

    Can you help me access my form-edit page please?!

    I am happy to create a profile if necessary.

    Thanks and keep up the good work!

    Michael

    PS if you ever manage to allow grid-style data entry (i.e. a matrix of text boxes) with adjustable column width, that would be the icing on the cake for me


    Page URL:
    http://www.jotform.com//?formID=31775062889871

    email survey JotForm sessions problem
  • Profile Image

    Answered by pinoytech on July 19, 2013 at 01:06 PM

    Hi Michael,

    I have check the said form and found out that this form is created under guest account which associated to your email address michael@i-escape.com. In order to have access on this form, I would suggest you to register to FREE account and used the same email address in order for your form automatically transferred in your account.

    If you need further assistance, please let us know.

    Thank you!