Hello, I changed the account setting but now I cant access, it's very U

  • Profile Image
    Francisco Murillo
    Asked on May 06, 2011 at 01:23 PM
    Hello, I changed the account setting but now I cant access, it's very URGENT.. please help..
  • Profile Image
    allanftd
    Answered on May 07, 2011 at 03:00 AM

    Hi Francisco,

    May we ask what problem you're expericing with your account? I did not find any JotForm account associated with your email address in our member database, only a guest account. Kindly provide your JotForm username so that we can assist you further.

    Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    liyam
    Answered on May 07, 2011 at 05:09 AM

    Hello Francisco,

    Is this your form: https://www.jotform.com/form/11250242240

    I have checked the form and it belonged to someone with username Joaquino.  If you need to reset your password, you can do it clicking the forgot password button and entering either your username or email address.

    If you need further assistance or if you have other questions or concerns, please let us know.

    Thanks.