What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hello, I changed the account setting but now I cant access, it's very U

    Asked by Francisco Murillo on May 06, 2011 at 01:23 PM
    Hello, I changed the account setting but now I cant access, it's very URGENT.. please help..
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    Answered by allanftd on May 07, 2011 at 03:00 AM

    Hi Francisco,

    May we ask what problem you're expericing with your account? I did not find any JotForm account associated with your email address in our member database, only a guest account. Kindly provide your JotForm username so that we can assist you further.

    Thank you for using JotForm!


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    JotForm Support

    Answered by liyam on May 07, 2011 at 05:09 AM

    Hello Francisco,

    Is this your form: https://www.jotform.com/form/11250242240

    I have checked the form and it belonged to someone with username Joaquino.  If you need to reset your password, you can do it clicking the forgot password button and entering either your username or email address.

    If you need further assistance or if you have other questions or concerns, please let us know.