- growlegalAsked on July 20, 2013 at 01:42 AM
I tried to submit a private ticket, and I was never contacted nor do I know how to find that ticket? Can i get direct support not from a public forum? I realize this public method reduces your work load but I want an easier option to contact your support dept.
- sidharth_kchAnswered on July 20, 2013 at 03:59 AM
I checked your previous posts and see that you have asked only one question which was answered. Please check the thread here: http://www.jotform.com/answers/226864-PayPal-submissions-not-being-recognized-#1
Alternatively you can send us an email on email@example.com.
- growlegalAnswered on July 20, 2013 at 04:05 AM
Thanks, it did not email me when that was answered and I couldn't find it.
- sidharth_kchAnswered on July 20, 2013 at 04:17 AM
You are welcome.
Not sure why but you should have received email when your question was answered.
Should you have any questions please feel free to contact us.