Why is our form showing we have exceeded our quota

  • Profile Image
    Frontrange2019
    Asked on July 23, 2020 at 12:48 AM

    Why is it showing we have exceeded our quota when you try to request a quote on our website:

    frontrange-photomask.com

    I have deleted all the submissions that were on your server.

    Is there something else I need to do??



    This is a re-post of a comment on How to Delete Form Submission Data

  • Profile Image
    Sonnyfer
    Answered on July 23, 2020 at 04:18 AM

    Hello - Apologies for the inconvenience. 

    Perhaps there's just a bit of delay syncing your storage count on our servers. I checked your form and it's displaying properly now.

    I have also cleared your form cache as a precaution.

    Let us know if you require further assistance. We'll be happy to help.