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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can i change my "username"

    Asked by frankstonlion on July 21, 2013 at 07:51 PM

    I set up the account over the weekend and havea more appropriate username.

    How can I change the existing username to the new one?

  • Profile Image
    JotForm Support

    Answered by jonathan on July 21, 2013 at 07:58 PM

    Hi,

    For security reasons, changing your original created username is not allowed on the account holder.

    We can however do this for you.

    Please indicate the new username you want and we will check for its availability.

    Thanks.

  • Profile Image

    Answered by frankstonlion on July 21, 2013 at 08:21 PM
    Thanks Jonathan, the new username would be:-
    bpathletics
    Thanks Craig
    Date: Sun, 21 Jul 2013 19:58:13 -0400
    To: bpathletics@hotmail.com
    Subject: Re: How can i change my "username"
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    JotForm Support

    Answered by jonathan on July 21, 2013 at 08:27 PM

    Hi Craig,

    Done.
    Changed username to  bpathletics. You may need to logout and login back to JotForm to see the changes.

    Please inform us if you have further concern.

    Thanks.

  • Profile Image

    Answered by frankstonlion on July 21, 2013 at 08:42 PM
    Hi Jonathan
    All working fine under new username - thanks for your prompt response
    Craig
    Date: Sun, 21 Jul 2013 20:27:55 -0400
    To: bpathletics@hotmail.com
    Subject: Re: How can i change my "username"
  • Profile Image
    JotForm Support

    Answered by jonathan on July 21, 2013 at 08:45 PM

    You're quite welcome. =)