What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Templates Not Visible

    Asked by yalonda1 on July 22, 2013 at 02:08 AM

    When I click on the "Form Templates", I don't get anything except a blank JotForm page. I have been able to see them in the past. Please help. Thanks.

    Yalonda

    not visible JotForm thanks
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    JotForm Support

    Answered by EltonCris on July 22, 2013 at 02:20 AM

    Hi Yalonda,

    Form Templates is working fine on my end. Tried it with different browsers. Kindly recheck again on your side, clear your browsers cache and cookies if necessary, this might help. If you have other browsers, try checking it there.

    Here's a screen taken just now in my Chrome browser.

    Thanks!

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    Answered by alex.brownbill@gmail.com on July 22, 2013 at 02:32 AM

    Just had a similar problem. Clearing the cache fixed it.  

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    JotForm Support

    Answered by EltonCris on July 22, 2013 at 02:32 AM

    @alex.brownbill@gmail.com

    Great! Glad to know it's now fixed.

    Cheers!

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    Answered by yalonda1 on July 23, 2013 at 11:53 AM

    Thanks. I cleared the cache and restarted my computer. It worked!

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    JotForm Support

    Answered by EltonCris on July 23, 2013 at 11:59 AM

    @yalonda1

    Glad to hear that. Cheers!