- mark andrewsAsked on July 22, 2013 at 03:20 PM
I need to change forward email address as last one had a virus, please help !
- pinoytechAnswered on July 22, 2013 at 03:36 PM
Can you please provide us one of the Form URL associated to the account that you are referring for further assistance?
- mark andrewsAnswered on July 22, 2013 at 04:01 PMHi
Does that help ?
- pinoytechAnswered on July 22, 2013 at 04:15 PM
I've check the website url that you have provide and I found Contact Us form. This form is associated to sofamaker account and using firstname.lastname@example.org as account email address.
- mark andrewsAnswered on July 23, 2013 at 05:08 AMThankyou for this info, I've tried to reset password and the system will not forward on from the main page can you advise on this please or sends a link
- gori-mathewAnswered on July 23, 2013 at 05:20 AM
The reset details are went to the email under which the account was created which is "email@example.com" in this case, please check the email inbox.
To Reset the password please follow the instrustions below:
You can use Forgot Password button at www.jotform.com and on the bottom right of the page:
Steps 2 and 3:
Step 4: Check your email
- mark andrewsAnswered on July 23, 2013 at 12:14 PMHi
Ive tried to reset my info and im not getting the email from you please help !!!!
- JotForm SupportMorianAnswered on July 23, 2013 at 12:20 PM
Hello! I sent the reset instruction to your email. Please check the email associated with your account. It should be there. Thanks!
- mark andrewsAnswered on July 23, 2013 at 12:38 PMHello
Thanks very much got this one and have reset password, thanks
for all your help
- JotForm SupportMorianAnswered on July 23, 2013 at 12:39 PM
That's great to hear. You're welcome! =)