What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The billing page is stuck and will not allow us to scroll down to submit payment!

    Asked by JeannieCulberson on July 22, 2013 at 04:16 PM

    We are a university and we need students to submit these forms quickly.  Please help us asap!

    scroll billing page
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    Answered by pinoytech on July 22, 2013 at 04:24 PM

    Hi Jeannie,

    I can see that you have multiple threads with same query. Request you to please use this thread only for further assistance.

    Thank you!

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    Answered by JeannieCulberson on July 22, 2013 at 04:50 PM

    Sorry for the confusion but I am really trying to get this resolved.  We have been swamped with calls referring to the form. 

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    JotForm Support

    Answered by Welvin on July 22, 2013 at 05:23 PM

    Hi Jean,

    Please access this thread instead: http://www.jotform.com/answers/247005-. My colleague has provided you an alternative upgrade links.

    Thanks