What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you specialize all fields from Jotform into Salesforce?

    Asked by walkingtreetravel on July 22, 2013 at 05:08 PM

    I checked a thread a while back and noticed that you cannot import all fields from Jotform to salesforce, just the very basic generic contact fields of name, email, address, etc. If I have all of the fields already in salesforce from a questionaire I made in jotform, will they automatically populate? Also, what if a contact already exists in Salesforce, can you make it so jotform only autopopulates the new fields in salesforce?

    JotForm email name checked
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    JotForm Support

    Answered by jonathan on July 22, 2013 at 05:59 PM

    Hi,

    Can you please share to us the URL of your form you integrated to Salesforce? We need this info to check further.

    From what I know so far, you cannot include certain fields into Salesforce.. i.e. matrix field -- I am sure there is no means to mapped this field.

    Also, what if a contact already exists in Salesforce, can you make it so jotform only autopopulates the new fields in salesforce?

    I believe the answer to that was mentioned here Flexible-Data-Integration-with-Salesforce

    Hope this help. Inform us if you need further assistance.

    Thanks.