What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Lightbox Embed Form Displays Blank Form

    Asked by sitcomwebs on July 23, 2013 at 05:03 PM

    I have a light box on my homepage. that has been embedded on "Login" hypertext. It was working fine till yesterday, but today only the blank light-box shows up with no fields.

    can anyone suggest what's wrong with it?

    Page URL:

  • Profile Image

    Answered by jefreylandicho on July 23, 2013 at 05:38 PM

    Please try reembedding the form and see if it works. If the reembedding the does not work, please change the script to http://cdn.jotfor.ms/static/feedback.js?3.1.1161 

    <script src="http://cdn.jotfor.ms/static/feedback2.js?3.1.1161" type="text/javascript"> new JotformFeedback({ formId:'32036193427855', base:'http://jotform.co/', windowTitle:'Login Form', background:'#FFA500', fontColor:'#FFFFFF', type:false, height:500, width:700 }); </script>

    or try putting the script in the header tag.

    May we also know if you have recently made any changes on your website?