Integrations Behavior: Jotform to Highrise

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    reciproc8
    Asked on July 24, 2013 at 12:23 AM

    Hey guys

     

    What occurs with a Jotform to Highrise integration?  I am creating a hiring process.  I have an application form (which will create a new contact in Highrise)  From there, applicants will be asked to attend a Pre Screen Qualification Session.  I will have the register for it via a Jotform webform.  At the end of the session they will be asked to fill out a questionnaire with their name and email address.  All of these forms will integrated with Highrise to track what each applicant is doing.  Will each form filled out automatically add that information to the applicants Highrise profile or will it try to create a new contact at each instance?

     

    Thanks

     

    You guys rock

  • Profile Image
    EltonCris
    Answered on July 24, 2013 at 03:36 AM

    Hi,

    Yes it creates new contact in every form submissions even if there's an existing contact on Highrise. Our integration doesn't support updating existing contacts. Example:

    To avoid duplicates, maybe you can achieved this at Zapier (JotForm - Highrise Integration) with filter.

    Let us know if you have further questions or concerns. Regards!

  • Profile Image
    reciproc8
    Answered on July 24, 2013 at 12:58 PM

    That.  Sucks.

     

    I just messaged Zapier and Highrise to see what they say...thanks anyways!