What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Change billing name and address

    Asked by mhcable on July 24, 2013 at 11:24 AM

    Need to modify our billing name, address and email.  The person, Rob Johanson, on the account is no longer with the company.  Please advise what we need to do.

    Thank You

  • Profile Image

    Answered by jeanettebmz on July 24, 2013 at 12:09 PM

    The subscripion under Rob Johanson has been cancelled and refunded to American Express : XXXX-XXXX-XXXX- 1034

    Please log out from your account, log back in and go to the pricing page to re-upgrade

    Should you need  further assistance, let me know