What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fix

    Asked by mcantoni on July 24, 2013 at 01:57 PM

    Hi, we stopped receiving our forms. When I try to run a test, I get the followin error:

     

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed. 

     

    Please advise. 

     

    Thank you. 

     

    Marcos

    Page URL:
    http://form.jotform.us/form/20614090609145

    JotForm email style size
  • Profile Image
    JotForm Support

    Answered by Morian on July 24, 2013 at 02:33 PM

    Hi Marcos

    I went ahead and removed your email from our bounce list. We apologize for the inconvenience. It should be fixed now. Thanks!