What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can someone please help. my account is still not updated

    Asked by mdrconsultations on July 24, 2013 at 05:40 PM

    I am seeing other responses to other questions. I need my form or account fixed or i will need a refund. I upgraded a few hours ago and my account is still disabled. Please someone get back to me. I literally am missing hundreds with this dillema. Please advise. Thank you in advance

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    Answered by mdrconsultations on July 24, 2013 at 05:40 PM


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    JotForm Support

    Answered by Welvin on July 24, 2013 at 06:29 PM


    Your account is already upgraded per your first thread: http://www.jotform.com/answers/248134. Please do not create any other threads with the same question to avoid confusions. You can update your existing thread instead.

    If you have any unrelated concern, please create a separate thread with a correct title.