how do i change the email address the form notifications go to?

  • Profile Image
    Asked on July 25, 2013 at 07:51 AM

    ive gone into settings>email address and changed it to the company email address i want to receive notifications to but am still getting notifications to my personal email


    Also. Jotform has pretty much saved my life, thank you for making such an awesome tool! 


    Also, is there a way for the form to configure to mobile sites? at the moment the rest of my website changes for mobile, but the forms run off the page. 



  • Profile Image
    Answered on July 25, 2013 at 08:10 AM


    Thanks for contacting us.

    To change the email address to which your submissions are sent please follow this guide:

    1. Click on 'Setup and Embed'

    2. Click on 'Email Alerts'

    3. Select 'Notification'

    4. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom).

    You can then change the recipient email address.

    If you are planning to have 2 email addresses on the recipient E-mail, don't forget to include a comma after each address.

    Do let us know if  you need further assistance.