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    How can I change the recipient address for emails please?

    Asked by on July 25, 2013 at 01:23 PM

    I have read http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications and followed the instructions which is to place the recipients email address as shown on my screenshot, click finish and save the form but still jotform sends the test message to me brian@brookhousegardens and not to elaine at castoncameraclub as can be seen on the screen shot.

    I have tried using both Firefox and Chrome but the problem persists.  Can you help please?

    Page URL:

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    Answered by dinesh-it on July 25, 2013 at 02:01 PM

    Hi, The Test Email Button will always send a mail Notification Format to your account Email Address. If you want to check the actual Notification, You need to test the form by Submitting a test data to your direct form. 

    Let us know if you need further assistance.

    Thank you.

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    Answered by brianne on July 25, 2013 at 04:27 PM

    That's working well thank you.