My saved forms are gone

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    Asked on July 25, 2013 at 07:13 PM

    I had a couple of forms saved. I changed my user name and password and all my asved forms are gone.

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    Answered on July 25, 2013 at 08:42 PM


    The only form I see under your account jeanums is  Mendenhall Directory Information .

    Can you confim? Also, may I know the previous usernmae you used so that I can check with our database.

    Thank you and I will wait for your response.

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    Answered on July 26, 2013 at 04:18 PM
    I found them under a different user name.

    Thank you,

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    Answered on July 26, 2013 at 08:43 PM

    Hi Jean,

    Glad to hear it. We'd also suggest to clear your browsers cache and cookies and relogin to your account, this might also help.

    Best Regards!