- jeanumsAsked on July 25, 2013 at 07:13 PM
I had a couple of forms saved. I changed my user name and password and all my asved forms are gone.
- khrisellAnswered on July 25, 2013 at 08:42 PM
The only form I see under your account jeanums is Mendenhall Directory Information .
Can you confim? Also, may I know the previous usernmae you used so that I can check with our database.
Thank you and I will wait for your response.
- jeanumsAnswered on July 26, 2013 at 04:18 PMI found them under a different user name.
- JotForm SupportEltonCrisAnswered on July 26, 2013 at 08:43 PM
Glad to hear it. We'd also suggest to clear your browsers cache and cookies and relogin to your account, this might also help.