Signatures not showing up in the email notification.

  • Kristian Bainey
    Asked on August 3, 2020 at 7:14 PM
    The signature function doesn't show the signature image  when I receive àn email even when I enable the download pictures.
  • Kevin Support Team Lead
    Replied on August 3, 2020 at 7:22 PM

    Your account is currently configured to require the log-in to view the file uploads, kindly un-check the option on your account settings, here is the direct URL: https://www.jotform.com/myaccount/settings

    I hope this helps. 

  • Kristian Bainey
    Replied on August 4, 2020 at 12:28 PM
    Thank you!
    ...