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I was editing html text, bold, font, and color but cannot do it now. Box goes blank.Asked by dclempa on July 26, 2013 at 02:20 PM
I was editing html text, bold, font, and color but cannot do it now. Box goes blank when I tried to change anything. I have tried and tried.
Look at form http://form.jotform.us/form/32064464003140 If you go down to the Text that says "Test 111111111111111111"
you will see that I cannot do anything with it. I can write text in it but cannot change bold, font, size, and text color
and cannot change background color.
Please help. I am going to be going live monday with these forms and I am going to become paid member.
Thanks for your great tech support, this is why I am becomming member.
Hi! I couldnt recreate your issue, take a look at this example: http://form.jotformz.com/form/32066066902653
Take into account that field is a "Free TEXT" HTML field, so in order to change "color, font wieight etc" you should click at the "Edit HTML" button.
Hope It helps!
I have tried it on two computers both using IE 9 When I hightlight text and try to change it, the
box goes blank. I was having trouble with it yesterday but got it to work a couple of times.
I am a web designer so am I doing something wrong? When I hit the html button everything comes up
but when I hightlight anything and then go down to click on font or bold or anything the box goes blanl.
Then when I hit complete everything comes back the same as it was before?
Can you try also Clearing your Browser Cache, peperhaps it will fix the problem why your box goes blank.
It is a IE 9 problem apparently. Works with chrome.
Thanks for the help.
Let me advise you that we recommend to use Chrome to open our form builder and editing forms
Thank you jeanettebmz for that information because I am going to become a paying member as soon as I finish these forms
for my client. I already discovered the I had problems using IE 9 so again thanks for the confirmation.