What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    lorsque je remplis une fiche contact, et que je valide l'envoi... les champs ne se vident pas !!

    Asked by beautystrass on July 26, 2013 at 05:00 PM

    vous trouverez ci-joint une capture d'ecran de la fiche contact apres avoir etait envoyer et vous constaterez que les champs reste remplis apres l'envoi, comme est ce possible!  

    pourriez - vous m'aider a resoudre se probleme. que puis-je faire? pour que mes client ne rencontrent pas se probleme

    merci d'avance pour votre aide.

     

    cordialement,

    mme lellouche.

    Page URL:
    http://www.beautystrass.com/content/183--votre-avis-nous-interesse

    Screenshot
    probleme
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 26, 2013 at 09:09 PM

    Hi,

    Re-embed your form using iframe embed code. This should fixed it. How to get Iframe Embed Code

    Let us know if the problem still persist after that.

    Regards!

  • Profile Image

    Answered by beautystrass on August 07, 2013 at 01:36 PM

    sa ne fonctionne pas... lorsque j'intègre l'ifram le formulaire n'apparait plus sur le site! auriez vous une autre solution SVP

    cordialement,

    samantha

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 07, 2013 at 02:53 PM

    Hi Samantha,

    Use the following iframe embed code. This should work for you.

    <iframe src="//french.jotform.com/form/31886618225360" allowtransparency="true" frameborder="0" style="width: 100%; border: none; height: 576px;" scrolling="auto"></iframe>

    Your form scripts is conflicting with your existing site script that's why form validation on the embedded form is not working properly. Using iframe embed code above should fixed this. I hope this is what exactly you mean on your question.

    Thanks!

  • Profile Image

    Answered by beautystrass on August 09, 2013 at 04:57 PM

    merci vraiment pour ton aide mais sa ne fonctionne pas malheureusement...

  • Profile Image
    JotForm Support

    Answered by tasha_ize on August 09, 2013 at 08:02 PM

    Hi,

    Unfortunately I am having a hard time understanding the problem that you are having with your form. Can you please provide us with some more explanation of what is not working so that we can assist you better.

    Thanks!